We’re always bringing you new improvements!

We are super excited to share that we've just rolled out some cool new features! All the details about the new buttons and functionalities were covered in our latest biweekly calls. If you missed the calls, don’t worry—you can catch up with the recordings here: 02102024_English_BUSE_Call.mp4 181092024_English_BUSE_Call.mp4 We hope these updates make your daily work smoother and more efficient. Let us know what you think!

Training on DISCOVERY Loyalty Programme is now available on Talent!

This makes it easier for team members to access and complete the training. Each hotel can monitor their completion status through the BI Knowledge Portal. Watch this video tutorial to see how it works. Department Heads can track their team’s completion status directly in the Talent tool. Don’t miss this video with the steps you need to follow. Since the training’s launch on Minor Hotels Europe & Americas Talent, the completion rate has increased by 7 points, now reaching 64%. Our goal is to achieve at least 75% completion for all mandatory teams. All GMs, Front, Guest Relations, Concierge, and Reservation Team Members who have not yet completed the course can find it in their Learning Assignments section on Talent.

If you haven’t completed the DISCOVERY loyalty training yet, click here to get started!

Forgot your password? CLICK HERE. Download the Talent app > SAP SuccessFactors.

We've Moved!

As part of the evolution to our new identity, Minor Hotels Europe & Americas, we are pleased to announce that our Digital Knowledge Workplace has a new domain: https://organization.minor-hotels.com. All content has been seamlessly transferred, ensuring that you can access any previously published documents without any issues, even if you use links saved with the old domain. If you encounter any problems, please report them via the Support Portal (JIRA Service Desk). Thank you for your continued support and cooperation!

Explore our fantastic courses at Talent to support your growth in key hotel operations roles. New Courses Coming Soon: • Onboarding for Guest Relations • Business Processes Training for Procurement & Inventory Users Just Launched: • Business Processes Training for Hotel General Managers: Mandatory for new GMs and highly recommended for experienced ones to reinforce best practices. Available Now: • Onboarding for Front Office Team Members • Business Processes Training for Front Office Managers Don’t miss these opportunities to enhance your skills and advance your career. Log in to Talent today and start learning! Forgot your password? CLICK HERE. Download the Talent app > SAP SuccessFactors.

Attention Hotel General Managers!

If you haven’t already, please review the new GM handover procedure announced last July. This guide ensures a smooth transition, effective onboarding, and seamless knowledge transfer, both for new GMs joining the company and for internal team members transitioning into the GM role. Check out the detailed procedure and checklist here: • GM HANDOVER CHECKLIST • GM HANDOVER PROTOCOL Thank you for your dedication to excellence!