Temporary cut-off for vendor and material requests

Starting November 24^th, transactions for vendor creation and material requests will be unavailable. Access will be restored on December 1^st.

If you weren’t able to submit your request before the cut-off, you will be able to do so starting December 1^st.

This temporary cut-off is due to the rollout of a new SAP transaction for vendor requests.

To support you during this transition, please review the following resources:

• Training recordings (multiple languages):  11.25 November

• User manual: SAP 4/HANA New Vendor Request Transaction

We kindly ask you to share this information with anyone who may be impacted.

Science confirms: it’s possible to survive one week without requests 😉

Thank you for your understanding and patience during this short transition period!

Our survey is now closed—huge thanks to everyone who shared their thoughts! Every comment matters and helps us keep improving the way we support hotels every day.

What’s next?

We’re reviewing all responses and will share the key takeaways and next steps soon. Stay tuned!

The Business Processes Support Survey closes soon—don’t miss your chance to help us improve support for your daily work.

🗓️ Deadline: November 14

⏳ Takes less than 5 minutes

🔒 100% anonymous & confidential

This survey is aimed at hotel team members across Minor Hotels Europe & Americas.

You can access it from the invitation email sent a couple of weeks ago, or directly via the Surveys section in this portal.

Let’s shape better support—together.

Thank you for helping us grow stronger!

We’re committed to making your daily work easier by improving our tools, processes, and training.

Your voice can make a real difference!

A short survey has been sent by email to all hotels in Europe & Americas.

It takes less than 5 minutes to complete, and your responses are confidential and anonymous.

✅ Deadline: November 14

Don’t miss the chance to share your thoughts and help us shape better support for you.

If you haven’t received the email or have trouble accessing the survey, just reach out to us—

we’ll make sure you can participate.

Thank you for helping us grow together!

Starting today, October 27, two highly requested enhancements are here to make check-in smoother and faster:

✔ Merge profiles easily

✔ Search guests more accurately

These updates will help reduce duplicates, simplify profile management, and improve the guest experience.

Learn more and access full details 👉 CRM guest data merge and search options

You can also revisit the Biweekly Operational Call recordings from October 22 and 23 for a detailed walkthrough.

We’re confident these enhancements will make a real difference in your daily operations.

Thank you for helping us deliver excellence!