We’re excited to announce that nhow Lima, our very first hotel in Peru and the tenth nhow hotel worldwide, officially opened its doors on Friday, July 18!
A huge thank you to all the teams involved in the opening process. Your dedication, creativity, and hard work made this milestone possible.
We wish the entire nhow Lima team the very best as they begin this vibrant new chapter!
As we reach the middle of the year, we’re taking a short break from our call series during July and August.
While our biweekly calls are on hold, we remain available via Jira for any questions about procedures or to report incidents.
We’ll be back in September, recharged and ready to go! You’ll receive the invitation for the new call series in advance, so keep an eye on your inbox.
Whether you're enjoying some time off in the sun or simply taking a breather during the cooler months, we hope this season brings you a chance to recharge and reset.
Thanks for staying connected!
We are thrilled to announce the grand opening of Tivoli Estela Golf & Lodges Porto, a stunning new addition to our portfolio that beautifully blends luxury, nature, and world-class hospitality on Portugal’s breathtaking northern coast.
This milestone would not have been possible without the incredible dedication, collaboration, and passion of our teams across departments — thank you!
We wish the entire team at the lodge great success as they welcome their first guests and begin this exciting new chapter.
Parabéns e muito sucesso!
Need a quick refresher or want to explore new system features? Visit the Knowledge Corner for helpful video tutorials and training recordings — available anytime.
🆕 New uploads include:
Browse by module or use the search bar to find what you need. Many videos are available in multiple languages.
We’re adding more content regularly — check it out!
Earlier this month, the Operations Regional Office hosted the Network Operations event in Barcelona, bringing together regional and operations directors for a few days of collaboration and learning.
The Business Processes team was proud to take part, alongside speakers from BEM, IT, Luxury, F&B, and People teams, discussing key operational topics and sharing insights. A special moment was the Q&A with our CEO, who also met with regional directors during a listening tour.
Special thanks to our hosts at NH Collection Constanza for the warm hospitality, and to NH Collection Calderón for a wonderful dinner experience.
It was a productive and energizing event for everyone!
