Blog Posts

Exciting Update

Business Processes Courses for Procurement Users Now Available on Talent in Multiple Languages! 

We are thrilled to share some fantastic news! Our Business Processes for Procurement Users courses, previously available only in English, are now accessible in Dutch, English, French, German, Italian, Portuguese, and Spanish. 🌍

Why is this important?

  • Enhanced Accessibility: Choose your preferred language at the start and learn in the language you're most comfortable with.
  • Global Reach: This update ensures that more of our team members can benefit from the training, regardless of their language preference.

Who Should Take This Training?

  • Mandatory: Heads of Departments and Storekeepers
  • Highly Recommended: General Managers and F&B teams

Course Structure: The program is divided into two parts, featuring a variety of videos, documents, and guides. Think of it as a comprehensive reference guide rather than a traditional course, allowing you to progress at your own pace.

Flexible Completion: There is no specific deadline for completing the training, so you can finish it whenever it suits you best.

ACCESS THE PROGRAM NOW! 👈

Celebrating the Launch of Minor Hotels!

 

The Business Processes Team is celebrating the launch of the Minor Hotels brand with great enthusiasm! 🎉

As we embark on this exciting journey, we remain committed to supporting our hotel teams through our established channels: the Support Portal (JIRA Service Desk > Procedure Information category) and our biweekly Organization Operational calls.

Here's to a bright and successful future for Minor Hotels!

NH Collection Alagna Mirtillo Rosso Now Open!

We're excited to announce the opening of NH COLLECTION ALAGNA MIRTILLO ROSSSO in the beautiful Alagna Valsesia, surrounded by the Alps. 

Thank you to all the teams involved for making this possible. 

Vi auguriamo tanto successo! (Wishing everyone much success!)

Exciting CRM Update

New Guest remarks field

We have some fantastic news to share! A new remarks field is now available in CRM guest profiles. This feature will help us capture customer preferences for more personalized experiences and efficient reservations.

 

For more details, please refer to the following documents:

Guest remarks 🆕

Customer information management in TMS

 

⚠️ Important Reminder: Avoid entering sensitive information and adhere to GDPR guidelines to protect customer privacy.

 
Stay tuned for more updates and thank you for your continued commitment to excellence!

New Room Racks Now on TMS Menu

We're excited to announce that new Room Racks are now available on the TMS Menu! 

Key Benefits:

  • Faster room assignments
  • Better housekeeping coordination

 

For more details, check the manual and the Biweekly Operational calls from February 12 and 13.

📄New Room Racks

🎥 12022025 English_ BUSE_Call.mp4

🎥 12022025 Spanish_ BUSE_Call.mp4

🎥 13022025 NHORG BUNE Meeting Recording.url

 

Please share this with all relevant teams, including housekeeping, maintenance, and reservations.

Start using the new Room Racks today and see the difference!