As you may already know, there is a system outage scheduled for this weekend. This maintenance is necessary to test our Disaster Recovery Plan (DRP) and IT has estimated a downtime from 1:30 to 7:30 approximately (CET time) on both Saturday, November 18^th and Sunday, November 19^th.

Please remind to follow the mandatory tasks outlined in the back-up procedures below to mitigate any issues that may arise:

Systems Outage Operations back-up Procedure

Systems Outage Quick Guide

Emergency Reports

(These procedures appplies to all the points of sale of centers in all Business Units).

If you have any questions, please open a JIRA ticket under "Procedure information".

Sorry for the inconvenience.

This week the Business Processes team has met in Valencia to work together on the analysis of the progress of this year and to plan the next one, which will be full of great challenges and operational projects in which we will try, as always, to support the evolution of the company, helping to align your needs (team members in hotels), corporate processes and systems.

We want to thank the entire NH Valencia Las Artes and NH Collection Valencia Colón teams for making us feel at home. ❤️

We are thrilled to share with you that our first Resort in the Canary Islands opened yesterday. Many thanks to all the teams who collaborated with us in the opening of the new Tivoli La Caleta Tenerife Resort.

We wish you all much success!

The holidays are over, and we have to go back to work because all good things come to an end. We hope that you have been able to enjoy a well-deserved summer/winter vacation, and that you face the return with as much enthusiasm as we do. We believe that planning and organization is the key element so that returning to work is not chaos. That's why we want to share with you the date of our next calls, so that you keep them in mind: BUSE English Call > Wednesday, September 13th , 11:00h-11:45h CET Spanish Call > Wednesday, September 13th, 12:00h-12:45h CET BUAM Spanish Call > Wednesday, September 13th, 17:00h-17:45h CET BUNE English Call > Thursday, September 14th, 13:00h-13:30h CET Stay tuned, because we will soon send you the agenda*. *Remember that you can share with us those topics of your concern so that we can include them in future meetings. After all, they are YOUR sessions and we want you to make the most of them for your daily work. We hope you can join us, we will be happy to see you again!

We are very happy to inform you that we have opened our first Tivoli in Italy! 

The Tivoli Portopiccolo Sistiana Resort  opened its doors on Friday, June 30, thanks to the effort and commitment of all the team members from the different areas involved - thank you all!

Facciamo i nostri migliori auguri :)