Blog Posts

NH DISCOVERY trainings have started!

Many team members from different Business Units have already been trained on the procedures associated with the new loyalty program, as well as the main changes in the TMS system.

In the coming days we will continue with both face-to-face and virtual sessions.

We are very happy to see you again!

NH+ CAMPAIGN

Last week our Sales department launched a motivation action for the CLIENTS SIDE to push the NH+ enrollments. This promo consists of a raffle of 20 eGift Cards of 200€ that we will be giving away during 2 weeks to any new registration in NH+ Business Program. Therefore, the main objective is to acquire new NH+ members.

HOTELS DO NOT NEED TO DO ANYTHING but we want to share with you some back up information in case any questions are raised by the clients at check-in/check-out.

You can use this motivation to enroll more and more clients! wink

- To participate in the raffle, new clients will just need to register in NH+ Business Program by filling in the form and accept the Terms and Conditions for both, the program and the promo at nhpro.com.

- The main target of this promo are SMEs and self-employed people with no contract.

- The promo is available worldwide until Tuesday 07th June.

- This message is mainly informational for you to be aware of this promo, there will be no objectives per hotel nor performance tracking, and there will be no materials in the hotel of this campaign.

- Click on the "Read More" button below to see the flyer with all the info, as well as a direct link to the form, where clients can register.

If you or any client does have additional questions or comments you can contact nhpro@nh-hotels.com

 

NH DISCOVERY Train the Trainers session

Countdown to DISCOVERY: only 30 days left!

We are getting closer to the launch of NH DISCOVERY on June 20th - only 30 days to go!

The members of the Front Office, Guest Relations & Reservations teams, who are in direct contact with guests and interact with our loyalty program, play an essential role in the implementation of the new NH DISCOVERY.

From the Business Processes department we will help them during this transition with face-to-face and online training.

We are very much looking forward to seeing you! smiley

UPCOMING ONLINE TRAININGS

We have organized a couple of online sessions next week to refresh TMS4Meetings & DDR's management.

Please check the dates and times in the Training Calendars section (we will share the recordings later for those interested who cannot connect).

We recommend that you look at the DDR manual before the sessions, if possible, so that you have a prior notion on the subject and we can be more efficient in resolving possible doubts during the training, 

Thank you!