We are pleased to introduce the enhanced Hotel Cash Handling Procedure.

While the underlying processes remain unchanged, we have revamped the presentation for clarity and ease of use. Our goal is to provide you with a more visual and streamlined format, making it simpler to access the necessary information.

Key Features:

1. Visual Navigation: The procedure now includes a set of buttons that directly link to each specific process and related templates. These buttons facilitate quick access to relevant materials. 2. Individual Documents: If you prefer to explore each document separately, you can find them categorized under the “Cash” tag in the Business Processes section.

How to Proceed:

1. Review the Materials: Take a moment to familiarize yourself with the updated procedure and related documents. 2. Pay Attention to Internal Controls: Be mindful of the established internal controls! You can watch the recordings of this week calls for more details. 3. Questions or Clarifications?: If you have any queries, feel free to reach out via Jira in the "Procedure Information" category.

Thank you for your attention.

Last month we had the pleasure of sharing a day of learning about procurement processes (MM) at the NH Collection Aeropuerto T2 Mexico.

Thank you very much to all the GMs, Department Heads and Central Services colleagues for your attitude and enthusiasm!

We would like to sincerely thank the University Southern Europe team for having us at the FOM Convention of Spain, Portugal and Andorra aboard the fantastic NH Málaga cruise ship.

They were some unforgettable days, full of reunions, laughter and a lot of learning.

Looking forward to seeing you all again soon at the next destination!

With love,

the Business Processes-Operations team

Many thanks to all of you who participated in the Business Processes team satisfaction survey!

Here is a brief summary of the results:

Now it is our turn to work on your feedback: we have taken note of your comments and suggestions and we will let you know any improvements we can implement.

Let's continue learning and growing together!

We are very happy to inform you about the New Opening of NH Paris Opéra Faubourg, our first hotel in Paris. As always, we want to recognize and thank the efforts of all the teams who collaborated with us in the opening process.

Nous vous souhaitons beaucoup de succès!