New Business Processes Training for GMs

Dear Hotel General Managers,

Following the launch of the Onboarding Course for Front Office Team Members and Business Processes Training for Front Office Managers last year, we are excited to announce the latest addition to our course programme: Business Processes Training for Hotel General Managers.

This newly developed course has been designed to highlight the key roles and responsibilities of our GMs, ensuring they you gain a comprehensive insight into the critical processes and procedures relevant to your position.

The course is mandatory for all newly appointed General Managers and is highly recommended for experienced GMs as a refresher guide to reinforce best practices.

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