We are pleased to inform you that, from now on, you will have official DFM Key Users!

Their main tasks are the follwing:

• Request of new credentials
• Reset of credentials
• Inform the SSC of the Reassignment of users (new GMs assigned to the hotel, for example)
• Support doubts of procedures and flows in the tool (Not for the resolution of the case)
• Main communication channel between users and the SSC

Remember: Never ask the SSC directly for these tasks

Please, click Read more to find out who is your Key User!

We share with you the Guide "How to download an invoice from the portal web", presented in the training  sessions via Skype for the General Managers from Spain & Germany!

If you want to access to the training material used in these sessions, click the links below:

English Version: https://organization.minor-hotels.com/content/how-download-invoice-portal-b2b

Spanish Version:https://organization.minor-hotels.com/content/gu%C3%ADa-como-descargar-una-factura-en-pdf-del-portal-b2b

Achieving PCI-DSS certification turned out to be an opportunity to expand business security and refocus e-commerce services with more security in payment transactions, as well as for our group sales channels as for our end users.

How? Through its own technological solution and a set of controls, procedures, documentation and audits to optimize the levels of protection of operators involved in card transactions.  

We are proud to keep all of our clients' data protected! Read the full post! Click Read More: 

One-day Training full of learning, work and enjoyment!

A big thank you to all colleagues for their interest, effort and enthusiasm to learn all about TMS4Pay!

...And, NH Collection Sevilla, thank you so much for this delicious lunch! 

TIME FOR A CHANGE!

Within the Business Transformation area the GPMO has been created to generate a cultural change in the transformation and professionalization of project management in the Company.

Watch the Video to learn all about "One4All" methodology and how the GPMO will streamline the change regarding project management: