Thanks to all the Key User for joining our Training at the NH Berlin Potsdam Conference Center. We spent really nice days sharing with you comments, concerns and knowledge.

Very special thanks to the hotel staff, you make our stay at the hotel special and comfortable.

Thanks again for your commitment and interest in learning! We keep in touch and see you in 2019!!

Please, remind this special package we have stipulated for our NH Rewards guests in order to give them more benefits and to push up the use of the direct on-line channels.

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Discover everything you need to know about NHRewards in our NHRewards - FO Manual! Click Read More!

This video has been created by our SAP MM Trainers Fernando and Pedro, featuring some of the MM Roadshow 2018 participants!

The MM Support & Training Tour from Frankfurt to Vienna, from Vienna to Berlin and from there to Amsterdam and Eindhoven was a huge success! Now everybody knows…The best way to solve incidences is TO AVOID INCIDENCES!

Please, before you create a new request, take your time and review the correct category:

At Organization Department and Support & Training area our mission is clear: to align processes, systems and people in order to improve the efficiency of our hotels. And what is it that we do to achieve this objective? We efficiently solve any and all technical issues or lack of knowledge in processes. We make our operational knowledge in processes and systems available to users, and also take an active role in requirements definitions and in the roll out phase of corporate projects in our hotels. It's an ambitious goal that requires us to stay in touch with the reality of our hotels.

With the ambition of creating a Global Knowledge Network and reinforcing the role of the Support & Training Corporate team, we have created a network of Key Users to share and spread globally the operational Knowledge, that will significantly improve the integration of people, processes and Company systems.

Please click "Read More" for more info!