We inform you about the updated documents with all info about the earning and redemption of NH Rewards points. Learn all about the main clients, segments, concepts and hotels that interfere in the process.
NH Rewards points are the key of the loyalty program, so discover here the latest updates!!!
Click Read More!
Our MM Support & Training and Organization Team is on tour!
From Frankfurt to Vienna training mainly how to avoid, manage and solve SAP incidences.
They not only will talk about SAP in these trainings, but above all, about ways of working and the importance of having control over the processes!
The training at the NH Frankfurt Mörfelden Conference Center finished yesterday and has been extremely successful.
Next week the Roadshow continues! Vienna, MM Support & Training and Organization is coming!
At the 3-days GL Workshop last week, organized by Administration at the NH Abascal, several important topics have been presented and discussed: Cash & credit card reconciliations, InterCompany and Capex
It was a great experience working together as a team in order to improve our day by day work in this highly interactive workshop !
Yes? Then check out here who is in charge of the tasks in CRM, as for example the Creation and/or Modification of Party Guests/Agencies/Companies, Duplicities, etc.
Find here the overview:
| Tasks | Responsible | Contact |
| Duplicities Party Guest (not NHRewards customer) | CRMQuality | crmquality@nh-hotels.com |
| Duplicities Party Guest (NHRewards customer) | NHRewards | nhrewards-hq@nh-hotels.com |
| Creation Partys Guest | Hotel | N/A |
| Modification Party Guest (1) | ||
| Creation Party Agency | CDM/Hotel (2) |
CDM - NH Service Desk (Jira ticket) |
| Creation Party Company | ||
| Modification Party Agency | CDM | |
| Modification Party Company |
More details on the next page!
Last week part of the Organization Team has joined the AP Workshop organized by the Finance Department. Organization and Support & Training have presented different processes and procedures, such as the Hotels’ Disaffiliation Process (Procurement to Pay), Workflows and Travel Expenses procedures and all about PO's and MM incidences.
Thanks so much for giving us the opportunity to participate in this successful Workshop, where different areas all together share knowledge, demonstrate solutions and key findings for the Company.
