Blog Posts

YOU NEED TO KNOW WHO IS RESPONSIBLE OF THE CRM TASKS?

 

Yes? Then check out here who is in charge of the tasks in CRM, as for example the Creation and/or Modification of Party Guests/Agencies/Companies, Duplicities, etc.

Find here the overview:

Tasks Responsible Contact
Duplicities Party Guest (not NHRewards customer) CRMQuality crmquality@nh-hotels.com
Duplicities Party Guest (NHRewards customer) NHRewards nhrewards-hq@nh-hotels.com 
Creation Partys Guest Hotel N/A
Modification Party Guest (1)
Creation Party Agency CDM/Hotel (2)

 CDM - NH Service Desk

   (Jira ticket)

Creation Party Company
Modification Party Agency CDM
Modification Party Company

More details on the next page!

AP WORKSHOP 2018

 

Last week part of the Organization Team has joined the AP Workshop organized by the Finance Department. Organization and Support & Training have presented different processes and procedures, such as the Hotels’ Disaffiliation Process (Procurement to Pay), Workflows and Travel Expenses procedures and all about PO's and MM incidences.

Thanks so much for giving us the opportunity to participate in this successful Workshop, where different areas all together share knowledge, demonstrate solutions and key findings for the Company. 

KUONI - HOTELBEDS New invoicing procedure

Due to the agreement between Kuoni Global Travel Services AG and Hotelbeds Group, we remind you that  Kuoni Global Travel Services AG legally changed its name to Hotelbeds Switzerland AG.

Please click here to find all information:

THE NEW “REGULAR CASH FLOW FORECAST AND FOLLOW UP” PROCESS

We are glad to present you another brand new process! The objective of this process is to ensure the maximum accuracy in the NHHG Regular Cash Flow forecasting process, which is prepared in Kyriba Treasury System and that is closely related to the Regular P&L Forecasting Process.

This process applies to the BUs and HQ Finance and Treasury Departments.

Read all about it right here:

¡Ampliamos la red de Key Users de TMS en España! - THIS APPLIES ONLY TO HOTELS IN SPAIN-

 

El equipo de “Support and Training” de TMS va a ampliar el equipo de “Key Users” que arrancó el pasado mes de febrero y por ello queremos ofrecerte la oportunidad de ser uno de los elegidos. El principal objetivo de este equipo es ayudar al resto de compañeros en los hoteles con actitud positiva y en base a los conocimientos de los procesos y sistemas corporativos.

¿Para qué os necesitamos?

Por favor click READ MORE para recibir toda la info: