Blog Posts

NEW TRAVEL EXPENSE TEMPLATE

 

We inform you about the new template for employees without a registered user in SAP, who cannot report their travel expenses through the system.                      

The standardized template for all countries is already available. 

Please, remember that this template does not apply to employees working in Italy!

 Please click Read More to learn all you need to know about this new report!

DID YOU HEAR ABOUT THE NEW CRM VALIDATIONS?

 

From now on, every time we create or modify a GUEST file in CRM, the system will check the following:

 1)    Mail duplication validation: the same e-mail cannot be informed in two files of different guests.

 2)    Do not allow “NO E-MAIL” in NHR customers: it is mandatory to register an e-mail address in  order to belong to the program.

Read more to find out what to do depending on the specific cases that may occur:

NEW KEY USERS FOR ACCENTURE DFM

 

  We are pleased to inform you that, from now on, you will have official DFM Key Users!

Their main tasks are the follwing:

  • Request of new credentials
  • Reset of credentials
  • Inform the SSC of the Reassignment of users (new GMs assigned to the hotel, for example)
  • Support doubts of procedures and flows in the tool (Not for the resolution of the case)
  • Main communication channel between users and the SSC

Remember: Never ask the SSC directly for these tasks

Please, click Read more to find out who is your Key User!

TRAINING SESSIONS: HOW TO DOWNLOAD INVOICES FROM THE PORTAL B2B

We share with you the Guide "How to download an invoice from the portal web", presented in the training  sessions via Skype for the General Managers from Spain & Germany!

If you want to access to the training material used in these sessions, click the links below:

English Version: https://organization.minor-hotels.com/content/how-download-invoice-portal-b2b

Spanish Version:https://organization.minor-hotels.com/content/gu%C3%ADa-como-descargar-una-factura-en-pdf-del-portal-b2b

NHHG RECEIVES THE PCI-DSS CERTIFICATION

 


Achieving PCI-DSS certification turned out to be an opportunity to expand business security and refocus e-commerce services with more security in payment transactions, as well as for our group sales channels as for our end users.


How? Through its own technological solution and a set of controls, procedures, documentation and audits to optimize the levels of protection of operators involved in card transactions.  

We are proud to keep all of our clients' data protected! Read the full post! Click Read More: