Business Processes Department has organized together with GEM some meetings throughout this month of February to explain how GQT works and what information we must keep updated in TMS (menus, resources...).

All information on dates, times and languages of the sessions is available in the Training Calendars section.

Please share the links with all your hotel staff who may be interested (Organizers, Front Office Managers...) so that they can connect when it suits them best.

Thank you!

Have you been to the presentation of the new 2022 "QUEST for Reconnecting" initiative?

Remember there are 2 more sessions this week:

The objective of this set of calls is to present you the 2022 KPIs framework definitions, the way we are going to calculate them and the follow up process we will apply.

We will share the support document shortly, as well as the recordings for those who cannot attend.

Feel free to share this invitation with your team members.

Just in case you need it, the following documents are updated and available at the following links:

• COVID -19 CANCELATION POLICIES UPDATED
• CONTROL LIST FOR HOTEL TEMPORARY CLOSING