Skip to main content
Home

Find all documents you need for your daily work

Access all essential documents in one place

VIDEO TUTORIALS & TRAINING SESSIONS

Handling critical incidents and system outages

Guide to accepting AliPay and WeChatPay on the Ingenico terminals

DWP URN Cash Deposit

Cash handling Cash float management

Expedia Collect Quick Guide for VCC

Email addresses Chargebacks

How to prevent chargebacks

03 KP - Cash handling: Controls and cash reconciliation

02 KP - Cash handling: Paid out

01 KP - Cash handling: Cash withdraw

Subscribe to MANUAL & GUIDE

Quick guides, checklists, infographics…

KEY RESOURCES FOR F&B

ESSENTIAL HOUSEKEEPING RESOURCES

All about us - Who we are

Your vision & feedback matters

Archive

Blog Archive

© 2000-2025 MINOR HOTELS EUROPE & AMERICAS Santa Engracia, 120. 28003 Madrid, España