Organization Operational Calls Special Edition!
Starting February 1st, a new FO Escalation Credit Card Discrepancies process will be implemented in all hotels that work with the Shared Service Center.
The Finance Excellence Department would like to share with you the main changes of this new process and the planned roll-out dates. Therefore, we will include this topic in our next Organization Operational calls.
You will find the timetable and the links to connect in the Training calendars section.
Please share the invitation to this Special Edition with the teams involved. We especially recommend Front Office Managers to join one of the sessions, where they can raise their doubts directly to the Finance team (the meetings will be recorded, as usual, for those who cannot attend).