MAJOR GLOBAL MAINTENANCE TASK THIS WEEKEND

As you may already know, there is a system outage scheduled for this weekend. This maintenance is necessary to test our Disaster Recovery Plan (DRP) and IT has estimated a downtime from 1:30 to 7:30 approximately (CET time) on both Saturday, November 18th and Sunday, November 19th.

Please remind to follow the mandatory tasks outlined in the back-up procedures below to mitigate any issues that may arise:

Systems Outage Operations back-up Procedure

Systems Outage Quick Guide

Emergency Reports

(These procedures appplies to all the points of sale of centers in all Business Units).

If you have any questions, please open a JIRA ticket under "Procedure information".

Sorry for the inconvenience.